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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13583 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24341 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48382 Views
  • 55 replies
  • 13 Helpful

Off to the Ombundsman

I am 6 weeks into filing a complaint with no call back. Clearly EE are happy if customers go to the Ombundsman! Currently being overcharged by £60 per month on the TV service with no sign of this coming to an end. Broadband is fantastic in fairness b...

Resolved! Contact & bill

I am customer from September 2011. Tell now I don't had any loyality discount or New phone my. Prireces for contract is like for New customer right now. 

Resolved! My 30 day sim only with flexi plan device

Ive got EE broadband and took on one of the 30 day sim only with £20 multisaver what comes with broadband i have recently upgraded to flexi plan device (2 seperate bills) can i stop paying for simcard and carry on paying for device only because on my...

Resolved! Giving notice to end Contract

Hi everyoneWas just looking for some advise, I have already decided to leave EE as have a 3rd party website that can get a much better deal.My contract fully ends on 16th December ( in a few months)  and understand that you need to give 30 days notic...

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