All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello I have been having real trouble getting in touch with ee to pay a bill and now they want to terminate my service and charge me for the whole contract period. I am on hold to the customer service for hours at a time and i even went in to the ee...
Hi,is there someone who can confirm this as online it says this on actual EE website : Yes, EE Business offers a multi-line discount for adding multiple plans to an account however EE agent said this:We do not offer multi line on business i already h...
Your service is getting worse each yr
Eugene an ee employee offered me an upgrade of an iPhone 16 pro max handset contract over the phone for monthly tariff of £57.49 on 2nd November 2024, which I screen shot on our connected linked screens at the time I approved it. (See the screen shot...
I need to stop the direct debit which I understood I did 4 weeks ago. EE seems to be as nasty to their customers as all the rest of them. what does everyone else think?
Where can I see the breakdown of cost for the device itself and the data/calls?I thought they are 2 seperate costs i.e when you finish your contract, you've paid for the device so your payment amount reverts to just calls/data if you stay with the pr...
Hi just looking for clarityI have contract that due to end on 11th November was hoping that there would be some early black friday deals before ends but hasn't been the case.Have been thinking of allowing phone to go to a rolling contract and then up...
Firstly, I am experiencing two problems with my billing.1. When I go to the billing tab within the EE app, it says my flex pay bill is overdue. However, under where the price is in the box, it says due 7th December. When I click on "make payment," I ...
EE ended the tariff i was on and put me on a new one . The new one I am on is the same offer but double the price. I am looking at leaving but I am being charged to leave early. Is this right?
