All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I can see my mobile bill but not my broadband bill not even where I can the broadband icon please help
Hi! Apparently I owe a £16.55 flex bill. I’ve spent all day trying to pay the ‘overdue payment’ and have paid EE £83.70 in the process today. However it’s still saying that my payment is overdue however it’s not and you’ve taken more than what my bi...
I have two sim cards on one account and would now like to have separate accounts is this possible
I’ve been trying to pay my Bill for a week now and it isn’t loading for me to do so. I’ve tried and tried. Has anyone else had this issue?
In trying to reduce my account I have been very badly treated - I am 86 years old and am patronised and I want to know what I am paying for
Hi I received the attached text message supposedly from Ee, just wondering if it’s a scam as I’m pretty sure my bill isn’t due to be processed yet. Thanks
I started using ee phone contract from last month but have not received any bills for that. I only received data plan bills, is there any possible l can pay my phone contract bill as well? Please help.
Hi allI upgraded to a new phone last November 2024. I opted to trade in my old phone for a monthly discount on the plan. However it is nearly April 2025. They have still not asked for the trade in phone even though I am still getting the monthly d...
I currently have a sim only, I am in month 16 of a 24 month contract and I pay £33 a month at the minute, I am able to upgrade for free right now, I have seen the same sim only deal I am on now for £24 a month for 12 months then £48, 24 month contrac...
