All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Morning all ... joined EE in July and despite logging on a few times to check my billing information all I get is:...anyone else had this issue?The text suggests it's an EE issue but if it is, it hasn't been resolved yet. And its now October! Thanks ...
Hi, Been a customer for a while and found that just sticking with my tariff and not upgrading over the years offered best value.Have just checked account and notice that I'm being billing £42 for a plan called '£35' . there is also a note for a £5.00...
i can access my bills for my personal phone account, but when i sign into my business account to print off my monthly invoices all i get is a blank screen. how do you resolve this
I went to get a new from phone from EE I am on Vodafone I couldn't get one because I have a old bill from 2020 still on my EE account. I didn't know I had one never had a letter or anything. Want to pay it off getting no where fast with EE how to do ...
How do l find my contract end date
I’ll minimise this down to just the basic overcharged on my last bill promised a refund on this bill , no suprise no refund and managers that refuse to come to the phone or ring you back , shocking service
My contract was recently cancelled because I moved out of the UK and I received my final bill today of -£10.53. I believe this is a credit and will be refunded to me however I never had a direct debit set up, so how will I get it?
I've had a contract with EE for a number of years. When my original phone was paid for I chose not to upgrade my phone.I accepted an offer from EE which was more than adequate for my needs. That was at least 3 years ago, and in that time I didn't hav...
Hi community, I just received a text which I think could be a scam but it looks to be from the number 150. It reads: "Hi. This is a message from EE. We want you to know we are here for you during these uncertain times. Your account is currently in ...
