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Leaving EE while still in contract

Han1709
Visitor

Hi, I’m aware that while I’m still in contract and I choose to leave that I’ll have to pay the remainder of the term…does this apply if I want to keep the phone? 
I’m going travelling soon and really don’t want to waste my travel money on a phone or contract that (due to excessive charges) I won’t be using. 
was hoping that as the phone contract was upgraded in July 2024 (iPhone 15 max pro) that I could hand the phone back - does anyone know if this is possible? 
was thinking that I could keep the plan as that only has a few months left and could change to a sim only deal and pop my sim back into my old iPhone IF ee will take the phone back….? 
Any help would be greatly appreciated 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

After 6 months the phone is yours to keep anyway. 

Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%. You can text INFO to 85075 to find out the exact figure as of now.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

After 6 months the phone is yours to keep anyway. 

Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%. You can text INFO to 85075 to find out the exact figure as of now.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Han1709  To pay of the contract will mean to pay of the handset also.     EE will not take back the device just because you longer want to pay for it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.