All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Where is the Online chat Service..we need that on please!!...
My contract ends in 5 days, i was told someone would contact me 14 days before it ends but this hasn't happened. What will happen when my contract ends?
My bill should be in credit as you couldn’t connect me to roaming when I was in Gibraltar. I’ve phoned many times and been told this would happen but it hasn’t !!!
Hello,My contract expires in 3 weeks and i have just received a text message from EE giving me 3 options. They are,1. My plan being upgraded with a new monthly charge (sit back and relax)2. Upgrade or change my plan3. Switch to another providerMy cur...
Hello,I've decided to move phones to get an iPhone 16 pro. I'm only part way through paying off my current device and went onto the app to pay the balance off so I can upgrade, but I can't see it?It says my payments are up to date and that's it.Do I ...
Hello I have been having real trouble getting in touch with ee to pay a bill and now they want to terminate my service and charge me for the whole contract period. I am on hold to the customer service for hours at a time and i even went in to the ee...
Hi,is there someone who can confirm this as online it says this on actual EE website : Yes, EE Business offers a multi-line discount for adding multiple plans to an account however EE agent said this:We do not offer multi line on business i already h...
Your service is getting worse each yr
Eugene an ee employee offered me an upgrade of an iPhone 16 pro max handset contract over the phone for monthly tariff of £57.49 on 2nd November 2024, which I screen shot on our connected linked screens at the time I approved it. (See the screen shot...
I need to stop the direct debit which I understood I did 4 weeks ago. EE seems to be as nasty to their customers as all the rest of them. what does everyone else think?
