All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
The EE App is still not allowing me to pay my bill I have brought this up numerous times and I get told it will be fixed by the next app update but they have been like 6/7 updates and still won't work does anyone have a fix for this and yeah I know I...
Hi EE, I used to receive the email notification that a new bill was ready, but not anymore. I haven't changed any preference of my account and I have already asked EE to re-start the notifications. It worked for a month and then it stopped again. Can...
Hello EE charged me 733 £ on July Bill. My monthly direct debit is normal 42 pound.Now they charged me 733.they saying you bought something from sony PlayStation.We didn't bought nothing.Also I called Sony they says your son account is clear there n...
I got charge £326 this month but I can’t even find the itemised bill!!!!
Hi thereI'll be leaving Openreach by the end of this year. If I sign up to a 24 month mobile contract will I still get my 50% discount for the whole 24 months ? Or will it increases(double) once I leave ?
Hi... So i'm Shaun. 19yr old autistic. I dont really use online banking often. my contract is at £14.40 monthly due to student status etc. i got charged £180 on 04/01/2024. I had no idea about this. Im on benifits. i had no idea about this huge sum o...
Hi, I'm not due an upgrade until November 2024, however I have briken my phone over xmas, and as I have been an ee customer for 20 years do you think I could upgrade without charge?
