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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8158 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18296 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35453 Views
  • 49 replies
  • 11 Helpful

Canceling contract

I need to find out how much I owe on my accounts as I have 3 contracts 2 mobile 1 watch on from EE for my debt advisor. I am currently going for a DRO as I am seriously struggling.

dave7476 by • Visitor
  • 191 Views
  • 1 replies
  • 0 Helpful

Billing

Hi all, I'm new to this forum and I have a question I hope someone can answer please?  I am going to have issues paying my mobile monthly SIM only phone bill this month, due on the 15th of each month. I cannot find the EE live chat service, which I u...

Help

My phones been blocked I can't phone or text I need online chat but it's gone ! I need my phones on but no one in ee seems to take in my medical situation Can someone please sort this for me Thanks 

Jules8090 by • Investigator
  • 154 Views
  • 1 replies
  • 0 Helpful

False promises and no call back

I was looking at leaving my contract (which runs out in March) and wanted some prices for that and to look into it. As I was looking into it, someone from an EE number (confirmed) called me and said "We can see you're looking at leaving us". Amazing ...

Cathermo by • Visitor
  • 176 Views
  • 1 replies
  • 1 Helpful

Is there a way to contact loyalty team

Hi guys is there a way to contact the loyalty team direct I would like to discuss my options of upgrading or getting a pac code to leave. I have had alot of issues with ee and feel as a long standing customer you don't get looked after anymore.

Carl1uk by • Visitor
  • 423 Views
  • 1 replies
  • 0 Helpful

Complain

Hello sir or Madam,I am erika ******** and i did my contract before 1 year and half i did my contract to pay monthly 50£ fix and everytime EE charge me more so i want to know the reason cuz im ready to do complain in court for Ur company **bleep** an...

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