All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I keep getting letters about my account being suspended but I contacted EE for a STAC code nearly 3 months ago and twice had to call back cos it didn’t work so I just cancelled my direct debit and now they’re chasing me for money what’s the best thin...
Hi, I currently stay abroad and I have to make payment by the end of today, but I can’t make a phone call to ee so i can pay my bill without losing my service. So i need someone to help me with that.
I can’t check my account as usual, what happened?
Hi, I recently paid an overdue phone bill. It said I owed £32.25. After clicking on it, it said I owed £64.50. Once i clicked on and paid it, it said i still owed £64.50. After viewing my direct debit history, it has been paid for every month excep...
New bank account how do I find out if my direct debit has switched with my bank account
Hi EnglishInOz, I'm curious, can you say how this ended? I find myself in the same situation having been billed more than £800 for less than 4 hours calling the US. Was there a process to review your bill?
If your direct debit fails the first time does he retry taking it out again after 7 days, or they just like adding direct debit charges once your direct debit fails. I like to confirm this Thank you.
Will I pay for the device fee and the the plan fee or is it all in £52? The 2nd line was sim only and contract was still midway. Can I cancel when I get the phone if it is more than £52?Thank you!
