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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8142 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18271 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35378 Views
  • 49 replies
  • 11 Helpful

Is there a way to contact loyalty team

Hi guys is there a way to contact the loyalty team direct I would like to discuss my options of upgrading or getting a pac code to leave. I have had alot of issues with ee and feel as a long standing customer you don't get looked after anymore.

Carl1uk by • Visitor
  • 418 Views
  • 1 replies
  • 0 Helpful

Complain

Hello sir or Madam,I am erika ******** and i did my contract before 1 year and half i did my contract to pay monthly 50£ fix and everytime EE charge me more so i want to know the reason cuz im ready to do complain in court for Ur company **bleep** an...

taken money

EE have taken nearly £100 out of my account for no reason all i have done is changed network providers and i was only on a PAYG pack, why have they charged me my pack as well as nearly £100 

Hi123451 by • Visitor
  • 185 Views
  • 2 replies
  • 0 Helpful

Direct debit

It’s about my direct debit it was supposed to be deducted today but I had to do it manually since the day was almost ending … need help to set it up 

Vivian7 by • Visitor
  • 222 Views
  • 4 replies
  • 1 Helpful

Billing

If it is possible to call my number as I can’t [edited]  i payed for my last month but it seems like I have to pay another 29 pound which I don’t understand because I’ve already pay 30 last month and I should be paying 11 pound a month please help m...

How yo cancel contract

How can you cancel contract not via telephone as I really don't want to be dealing with a service desk employee rattle on about deals.

Gav50 by • Visitor
  • 214 Views
  • 2 replies
  • 0 Helpful
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