All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Why your stupid ass website doesn't show anything???? been trying for 15 miinutes, 3 different browser, every frickign time I try to get to billing the result is a header and a footer and no **bleep**ing content.give me my **bleep**ing bills! is just...
So being morally correct here and not wanting to have some unexpected bill when someone figures this out I'm trying to understand why my Gamepass perk is still active when I haven't had an EE contract since March 2024. Xbox account says subscription ...
I can no longer see invoices on the EE portal. I have tried chrome and edge but nothing is displayed. Has anyone else had issues? Any suggestion would be appreciated as I now have two standing order payments made with no invoice to process against ei...
Why is my bill saying £59.68 when I’ve payed it and on time ?? Also why have I still got £7 on there for late payment when I wasn’t late
I am trying to renew my mobile phone contract but Jeez!! you EE guys don't make it easy do you!!!!There is a message in MyEE that says my contract has expired. Why isn't there a big button right next to it that says "RENEW"?I have looked everywhere f...
Have been trying to contact EE for over a week now to try and pay a bill. App is just loading for hours on end and not allowing me to move forward to live chat.
I have been charged with an extra call (what?) And an extra text (i never texted?) Total £1.09 for this month. But I never made any EXTRA call out of the contract except listening to my only ONE voice message that people left me? And I am in UK the w...
could I go to a sim only contract and purchase the phone I'm after separately rather than upgrade to the phone I'm after
Dear EE Customer Service Team, I am writing to formally raise a complaint regarding the poor service I have experienced in relation to my lost phone report. On December 4, I reported my phone as lost. At that time, I was informed that my application ...
