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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8145 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18275 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35389 Views
  • 49 replies
  • 11 Helpful

Pay of contract

I am asking for my sons account how much is left to pay on his contract we want him to go on sim only but the contract is in my Dad's name Mr Keith **** [mod edit: personal details removed from the forum]

Re: High bill

My sim contract and charges is 18 pounds every month which I find it easy for me to afford and I make an international call to USA which I was charged additional 20pounds due to that which was last month and am surprised I will be charged that same a...

ee lost my number!

Hi all!In a recent error, ee failed in migrating me wife's number onto a new sim I had added to my account. The result was my number being wiped. I have been waiting nearly 3 weeks so far, and there is still no news as to whether my original number i...

Refund

I was refused 2 phones on contract but the upfront cost was taken both times.and I still haven't been refunded the £60 and I need the money   

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