Why can i not upgrade online?
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22-06-2023 12:20 PM
Why can I not upgrade online?
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22-06-2023 12:21 PM
Just keeps on saying page not available
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22-06-2023 02:20 PM
Hi @Jimmymad
Thanks for coming here.
Can you try another browser to see if the same happens?
Speak soon.
Leanne.
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22-06-2023 02:38 PM
How close are you to the end of your contract? I had this when I was trying to upgrade in the final few days.
Thanks,
Alex


Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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22-06-2023 02:47 PM
Hi Alex, I'm on a similar only contract and want to upgrade to get a new phone. So I don't really have contract length. Tha ks
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22-06-2023 02:52 PM - edited 22-06-2023 03:14 PM
Ah okay, have you tried a different browser as @Leanne_T suggested?
Maybe try clearing your cache, cookies and website data too.


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22-06-2023 03:23 PM
@Alex_M : That's cuz you had already asked for your PAC.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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22-06-2023 03:25 PM
Ahh right 🙂


Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
