22-06-2023 12:20 PM
Why can I not upgrade online?
22-06-2023 12:21 PM
Just keeps on saying page not available
22-06-2023 02:20 PM
Hi @Jimmymad
Thanks for coming here.
Can you try another browser to see if the same happens?
Speak soon.
Leanne.
22-06-2023 02:38 PM
How close are you to the end of your contract? I had this when I was trying to upgrade in the final few days.
Thanks,
Alex
22-06-2023 02:47 PM
Hi Alex, I'm on a similar only contract and want to upgrade to get a new phone. So I don't really have contract length. Tha ks
22-06-2023 02:52 PM - edited 22-06-2023 03:14 PM
Ah okay, have you tried a different browser as @Leanne_T suggested?
Maybe try clearing your cache, cookies and website data too.
22-06-2023 03:23 PM
@Alex_M : That's cuz you had already asked for your PAC.
22-06-2023 03:25 PM
Ahh right 🙂