Hello @Meglouisexx ,
Welcome to the community,
We would have no idea, we do not know you nor have any account access here, this is not customer service, I would suggest ringing and speaking to them.
Just to add is this for mobile phone account or 5GEE mobile broadband? If the latter, this will depend how much you use per month and how many things are using the network.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
