Where the **bleep** is my confirmation email

[Arassat]

I'm already passed offat this 

Signed for a sim contract and it's been 24h, and I got **bleep** all for a confirmation email l. The bloke who wrote the contract misspelt my first name and I wanna change but can't until I have the email.

What do I do???????

[Northerner]

Hi @Arassat 

Have you checked your junk/spam folders. 

I don't see why EE CS cannot change your name to the correct spelling as the credit check and direct debit (if used) will be wrong and not match official records. 

Thanks 

[Arassat]

That's messed up mate 

Does that mean I need to go through another credit check after my first name gets corrected? Does that mean I risk being engaged in a 24 month contract that I'm not eligible for as the name is wrong?

Will I have to threaten lawsuit to get out? What do I do?

[Arassat]

Please help this is really stressful 

Idk what to do. I feel like my back is against the wall 

I've checked spam. No email. Idk what to do 

[Chris_B]

@Arassat  Have you spoken to the point of sale about this.    

[Arassat]

Yes, they told me to call 150. Can it be changed?