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Watch upgrade - problem

Milecki
Investigator
Investigator

‎30-03-2024 09:58 AM

Question. How to log in to EE chat? The option is so hidden you can't find it. Maybe a link? After buying a new watch, EE forgot to charge me for the previous watch and I overpay for its subscription. thanks for the help.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎30-03-2024 11:04 AM

Hi @Milecki 

You are best off speaking to EE via 150 about this issue, however there is a message facility on the EE app.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎30-03-2024 11:05 AM

If you are on contract, Live Chat will be found under the Help section of the MyEE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP