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Account credit

aalesslp
Visitor

‎29-03-2024 09:30 PM

until a couple days ago it said that I had 125£ as credit in my account, now that my new bill for 123£ has come it doesn’t show anymore but it says I need to pay the bill? If I had credit will it pay with that credit? How can I check if I have credit? I have a monthly plan with a phone and accessory 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎30-03-2024 12:41 AM

The credit should should have been taken into account in calculating the bill total of £123. Therefore it implies that your monthly fee + extras add up to £248 of which you need to pay £123.

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