Transferred from BT mobile to EE mobile

NilocW40 · ‎29-03-2024

My mobile was transferred last year from BT to EE and to my surprise I appear to be on a 24 month Contract until Sept. 25.

Can anyone tell me where I can see a copy of my EE Contract online?

(I don't remember signing a Contract!?)

XRaySpeX · ‎29-03-2024

@NilocW40 : Look in your online MyEE under Home > Plans & Subs > Plan Details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

NilocW40 · ‎29-03-2024

Thanks XRaySpeX,

Although that shows details of my Plan, it's more the actual Contract electronically signed that I'm looking for, eg. Proof that I actually signed up to this Plan for 2 years, because when BT transferr d me to EE last year, I have no recollection of 'signing' any Contract.

XRaySpeX · ‎29-03-2024

You probably didn't actually sign anything. More likely you ticked a box saying I have read & agree to the T&C's when you ordered or agreed to transfer. That's how it's usually done.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)