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miaxhigman3
Visitor

‎30-03-2024 02:06 AM

Please help…

I bought a sim on 25th March with 25GB data and it hasn’t worked and says it’s all been used. I’ve not been able to make one call or a text or use any 4g. 

thankyou.

0 Helpful
2 REPLIES 2
James_B
EE Community Support Team

‎30-03-2024 11:15 AM

Hi @miaxhigman3,

Welcome to the EE Community. 🙂

Is it a pay as you go or pay monthly SIM?

Are you in the UK or roaming?

James

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎30-03-2024 11:16 AM

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful