WWE mobile content club weekly charge

[Ydarling]

Hi my husband took a look at my contract start finish dates and  just realised that I have been paying more than my contracted amount. Have found a WEEKLY payment of £3 to "WWE mobile content club" that has been taken since Nov 22. Worryingly this is the farthest back I can see on the bills I have and it could go back much farther.  What are the chances of me getting a refund as clearly have been scammed at some point and never checked my bills details.

[bristolian]

---

@Ydarling wrote:

Have found a WEEKLY payment of £3 to "WWE mobile content club" that has been taken since Nov 22. ...it could go back much farther....never checked my bills details.

---

You'd have to query this with WWE. And be prepared to have an answer for why you've not checked your bills for at least 2 years.

[Chris_B]

@Ydarling  It’s not EE billing you it’s your subscription to this service that’s been billing you.  It’s only paid by your EE bill. 

[Ydarling]

Thanks for the response and yes I know this. The main reason I was posting was to see if others have had this issue. I can see on 02 forums there are some helpful answers though.

[Ydarling]

Yes hoping that the contact details I have on the eebilling info are current and effective. As for that explanation, well I could give them many reasons which would include kids, work, life but not sure any would be in any way valid in a business sense but hey ho.

On the bright side just had a very informative chat with one of the EE advisors who was very helpful. Thanks for your time Mr advisor, as usual the EE guides are super duper.

[Linzi_H]

I'm pleased to hear that the team has been helpful when you've contacted us @Ydarling 

I hope you manage to get sorted.

Linzi