Legacy Weekly £1 Pack Roaming Charges

MegP37 · ‎04-06-2024

Hi.

I have had a Weekly £1 Payg pack since about 2020. Roaming charges have always been included. In 2022 & 2023 I've been able to use my weekly allowance whist in Europe without extra charges.

Has this changed in 2024? I am getting messages to say I need to buy a roaming pack? Can't see the answer elsewhere.

XRaySpeX · ‎04-06-2024

Roaming charges in EU started for PAYG on 6th June 2023 (Thurs. will be its anniversary). Have you used your PAYG SIM in EU since then?

Do you still have your £1 legacy pack active now? If not, you've lost it since as it's a legacy pack you only get to keep it if you always top-up & let it auto renew.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

MegP37 · ‎04-06-2024

Hi, Thanks for replying. I used my phone abroad at the start of June 2023 and roaming was included.I still have an active £1 weekly pack which has been running since 2020 without a break.Sent from my Galaxy

Leanne_T · ‎04-06-2024

Hi @MegP37

Thanks for coming here.

You can find full details in our Pay As You Go Charges for Roaming in the EU Help page.

Leanne.