Ability to purchase add-ons has gone

[Mibs1XX]

Anyone know how you buy add-ons now? All week been trying to buy extra minutes for my payg phone, but keep getting sorry not working message online and text messaage method just tries to make me sign up to a recurring sub now...

[XRaySpeX · Accepted solution]

@Mibs1XX : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

[Mibs1XX]

However you try to view the add-ons section, it comes up with red writing and error

[Mibs1XX]

Addons purchase Error

We're working on fixing this page. In the meantime, find help at ee.co.uk/help

What happened?

Sorry, we were unable to complete your request right now. Please try again later.

Done

[Mibs1XX]

The add-on error message has been coming up for about 6 weeks, ever since the site started going under maintenance every night....it's not the cutsomers end or equipment..

[Punter]

Tx.

[XRaySpeX]

@Punter : Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.