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Upgraded to All Rounder because it included apple watch data - not working

Lonelymonk
Visitor

Hi, 

A couple of months ago I upgraded to an all rounder plan because it included apple watch data (which I was paying extra for). However I am still paying a separate account for my apple watch. How can I sort that out, is it something I need to activate manually? 

 

Thanks!

Paul

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Lonelymonk ,

Welcome to the community,

If it is included in the all rounder, then I would suggest speaking to customer services by pressing option 2 to speak to one of the guides and they can take a look for you.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.