All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi--can anyone help with this?Need to get new contract for student daughter.The situation is she is studying/working in EU as part of her degree courseShe is in France for next 2 monthsBack in UK then for 1 monthSpain for following 6 monthsBack home ...
Tried downloading invoices and the system just hangs!
My husband died and I want to cancel his phone. I am the account holder for both his and my phones . How do i do ths? i am hearing im[aired so lrefer online contact . any info is welcomeC
Hello! am trying to buy a good as new phone and add that as an upgrade to my existing EE number but i am not able to buy one as it doesn't show up on my upgrade options, only new phones.How can i buy one and if i go ahead and buy one outside my exist...
Hello, what’s with this new Flex pay upgrade plans. What happened to the old way of taking out a phone upgrade, is that option no longer feasible for new upgrades or all phone upgrades must be via flex pay option.
HiIt's still have overdue payment showed in my account. But I have already paid all the bill in the last day of Sep,and meanwhile I can find payment history in my account. if someone can tell me is it alright?Thank you so much.
Hello i wanted to know about my contract when is finished
How do I turn off bill messages to my mobile?An email is perfectly adequate, I don't want random time interruptions for a bill which will be automatically paid.
Earlier this year I swapped a BT broadband and BT Mobile accounts over to EE - no problem there other than I cannot 'see' the mobile account at all either on a laptop or on the app.I have called EE, they had a look and said that I needed to go into a...
