Upgraded contract by someone else ,fraud,phone is dispatched to someone else

[Christopher_G]

Hi @Geanibanu 

Welcome to the community

I recommend speaking with our Mobile Care team as soon as possible so that this can be looked into further.

Chris

[Geanibanu]

---

@Christopher_G wrote:

Hi @Geanibanu 

Welcome to the community

I recommend speaking with our Mobile Care team as soon as possible so that this can be looked into further.

Chris

---

Thanks a lot I wait 8 O'clock to call them ,hope this will sort it ,it's so stressful to know how easy someone can pretend and use your informations ,thanks ,will keep updated 

[Christopher_G]

I hope you get sorted, @Geanibanu 

Keep us updated please.

Chris

[Geanibanu]

Everything seems OK now ,the upgrade is stopped ,the parcel is stopped and contract will be reversed ,the fraud team is on the case so it looks good so far ,what a relief 

,thanks a lot 

[Christopher_G]

Thanks for coming back to let me know, @Geanibanu 🙂

Chris