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Universal Credit

Dormouse63
Investigator
Investigator

I am in receipt of Universal Credit and have just read a newspaper article regarding some mobile suppliers providing reduced tariffs for those on Universal, does this include EE?

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@Dormouse63  You’ll have to speak with customer services about that.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Alfs-13
Visitor

I phoned up about a week ago in regards too this and they said it’s not in stone yet but could be something they bring out in the future

XRaySpeX
EE Community Star
EE Community Star

Are you sure you are not reading about some Broadband ISPs offering reduced social tariffs (of which EE is not 1)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
kayh65
Visitor

Hi so does that mean that EE will  reduce the price of the broadband or keep the price low ? 

 

XRaySpeX
EE Community Star
EE Community Star

@kayh65 : No, it doesn't mean that at all. EE don't do social tariffs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
EssexBoyEE
Ace Contributor
Ace Contributor

EE currently only do Social Tariffs for Mobile Customers, its part of the new EE Basics Plans.

For Social Tariffs on Broadband EE will currently refer you to the BT Home Essentials Plans.

Both of the above Plans follow the same Qualifying Benefits - 

Universal Credit, Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance, Income Support

 
Buddy2016
Visitor

w long does it take to sort out plan when you are getting universal credit 

James_B
EE Community Manager
EE Community Manager

Hi @Buddy2016,

Welcome to the EE Community. 🙂

What problems are you having with setting up your plan?

James