Community Activity

Checking my bill

Just joined EE a few days ago so far been ok on the broadband part Been trying to check my bill on the website and app but all i'm getting is Sorry, something's gone wrong Please refresh the page or have another go later when we've fixed things. Is t...

EE Perks - Does anyone know?!?

Hi I have been an EE customer since 2002 and I am seriously considering leaving! I have spoken to four CSA's and apart from two helpful advisors the others have gaslighted me and making me out like I'm a liar. Each advisor I have spoken to have had a...

uk_22 by Investigator
  • 25 Views
  • 3 replies
  • 0 Helpful

Broadband connection drops daily

Hi, I moved to EE  full fibre to the house broadband in December.  I have a Sky Q box dating from May 2024.   All was well till this week when the internet connection drops almost daily.   I unplug Sky and there’s no problem resetting.  I don’t have ...

Sarah1948 by Investigator
  • 1565 Views
  • 43 replies
  • 7 Helpful

Final EE Bill

Hi,My EE account's just been closed as I've switched my mobile number to a different provider, & on the EE website & app there's an option to check my final EE bill, but when I click on it, it only shows up the most recent bill that I paid. Is there ...

Hi did you get this sorted as im having the same problem

Upgrade deal with watch claim

https://ee.co.uk/shop/mobile/upgrade-df-pay-monthly-phones-gallery/motorola-razr-60-ultra-details Can this been setup and still claim watch bundle whilst keeping mobile number with EE but upgrading from old phone currently with EE?

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

af300506 by Contributor
  • 41 Views
  • 6 replies
  • 0 Helpful

Tnt sport and chromecast

  i cannot stream on Chromecast as described below  Can anybody suggest solution?   [mod edit: please do not post personal information on the public board. Thanks!]

BT Smart Hub 2 & 5 WiFi Extenders on EE Broadband

I have recently switched my BT contract to a full works EE contract with broadband, mobiles & TV (& currently wishing I hadn’t) The EE TV is nowhere near as good or easy to use as Sky but more of an annoyance is that our WiFi seems to keep dropping o...