Community Activity
Itemised call log
How do you go about getting an itemised call log, if it doesnt appear on bills?
Not Received my P45
Hi there,I have phoned through to HR three times now, requesting my P45. I am supposed to be starting a new job, and this is now holding me back from getting started, and making me look unprofessional. How can I get this process sped up? I am beginni...
Can't see my bills and can't link my new phone
Hi there, I got a new iPhone that I pay for monthly. I tried to download the app and link my new device with an eSIM, but it doesn't work; it says the information on my eSIM is incorrect. Also, when I try to see my bills, it pops up a message saying ...
Now Ultra boost
I know this has been asked many times before but there doesn’t seem to have been anything new posted in a few months. Is there any news on the Ultra boost being available?I’ve noticed the option actually now shows if I login to Now but obviously it d...
EE TV remote can’t select input sources
Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...
Resolved! Orders getting cancelled
Hi, I have tried to place an order 5 times for a sim only deal, esim, with number port. I don't get a confirmation order by email and I then get a text saying my order has been cancelled. XKO ****** as an example. Is this a bug?! Thanks, James [Mod e...
EE Pro TV Box not detecting my BT Smart Hub 2
Hello, I have recently been sent my EE Pro TV Box and have just upgraded my broadband to full fibre optic with BT. Our broadband box is the Smart 2 Hub. I have tried connecting my EE TV box to my WiFi and it is not listing my broadband at all. There ...
Cancel TNT Sports/Discovery+
I have tried to cancel TNT Sports/Disc+ but have been told by EE agent it cannot be done as it is part of the contract. My contract with EE is until Oct '26. Looking at the forums, it looks like people don't have much success when they try to do the ...
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
Why is the broadband dying at night?!
I’d like to know what rat you have running on wheels in the back of your factories, because why does the broadband die EVERY SINGLE NIGHT?! It’s taking the **bleep** and you’re going to either help me fix it or I’ll get another service provider.