I have the same complaint as @Ruthwin.
EE is scamming customers by signing them up for tablet contracts they didn't want or ask for.
When I signed up for my new phone contract in July 2021, I was told I could have a 'free' tablet with the contract at 'no additional cost.' I said I didn't want a tablet, but a member of the EE team (at the Watford shop) told me that I might as well take the tablet as it was free.
I've not been rigorous at checking my bills, but am surprised to discover I've been charged £11.70 for this every month. The tablet was free, but it came with a contract I wasn't told about and certainly didn't want.
At best this sales tactic, which is presumably commission based, is misleading. More realistically, it is a scam. I feel foolish for trusting a company I thought to be reputable and getting tricked. You just don't expect this from a well-known company.
I went into the Watford shop to query this and was told there is nothing that can be done because the manager of the store has changed since then. I asked if they still sell tablets in the same way using the language 'free' and 'no additional cost' and was told that this is the normal language used when selling bundles.
Hmm
