BILLING contact number

[Minne04]

Hello,

My bill has increased this month , this should be £10?

Thanks,

Minne 

[Ali_A · Accepted solution]

Hi @Minne04 

Welcome to the community! 

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view your bill 😊

You'll be able to see any additional charges that you have incurred above your basic charges. 

We have a great article, Reduce my bills and manage my spending, to help you with managing mobile spending, understanding plan inclusions, and accessing support for bill payments.
As well as our Manage your subscriptions page. 

You can also restrict additional charges with Spend Caps, just visit Set up and manage Spend Caps to find out more. 

Ali 

[Chris_B]

@Minne04  What was the increase to ?  if the increase is £2.50 and then that is the yearly pricing increase that is part of the contract that you agreed to.    Your contract price isn’t fixed for the duration of that contract.