16-02-2026 06:05 PM
I understand that I can submit a V-code to register a power of attorney rather than sending in the document.
Please could you let me know who I need to send the code to?
with many thanks
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17-02-2026 09:06 AM
Hi @river01439.
Welcome to the community.
You can register a Lasting Power of Attorney with us using an access code from the GOV.UK website for LPAs registered on or after 1 September 2019.
If you give our Customer Support team a call with your code, they’ll connect you with our Life Events team, who'll be able to help get this sorted.
Debbie
16-02-2026 06:25 PM
Please scan the relevant document along with a covering letter. Please make sure the email subject line is Care Helpdesk.
Email us the relevant documents
17-02-2026 09:06 AM
Hi @river01439.
Welcome to the community.
You can register a Lasting Power of Attorney with us using an access code from the GOV.UK website for LPAs registered on or after 1 September 2019.
If you give our Customer Support team a call with your code, they’ll connect you with our Life Events team, who'll be able to help get this sorted.
Debbie