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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59360 Views
  • 69 replies
  • 14 Helpful

Resolved! Overpaying

I have been paying my bills but every couple of months there charging me double

Paying bills

How do you go about paying your bills? Because with EE if your a day or two late, they’ll slap on there extra charge!! The so very nice people…..

Jam0384 by • Visitor
  • 308 Views
  • 3 replies
  • 5 Helpful

I paid but not showing

I paid a device payment as my direct debit has been cancelled for an unknown reason and I was due to pay money, but I have had an email confirmation but it’s not showing on my account, my bill payment showed straight away as paid 

Resolved! Contacting EE

Hi, I received a letter saying my payment had failed (i’m not sure how as it comes out the first of the month) it stated I had to make a payment online but everytime I tried to do so it wouldn’t let me and now I have been without wifi for over a week...

Milla06 by • Explorer
  • 361 Views
  • 3 replies
  • 1 Helpful
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