Phone Bill - why has my bill increased from £25 to £30?

DD107 · ‎13-04-2026

Chris_B · ‎14-04-2026

@DD107 because your bill was backdated to the 1st of March which is £2.50 and you pay for the month ahead which is £2.50, hence £5 next month bill will just show a increase of £2.50

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

XRaySpeX · ‎14-04-2026

@DD107 : Look at the breakdown of your bill to see what you've been charged for.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎14-04-2026

@DD107 because your bill was backdated to the 1st of March which is £2.50 and you pay for the month ahead which is £2.50, hence £5 next month bill will just show a increase of £2.50

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.