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Re: Cancellation on 14th day.

Littleash31
Visitor

I tried to cancel this on saturday but as i was answering each question by txt msg, i got a question that kept saying "could not load file" due to ee not having any openung times at wknd, i  couldnt continue with the cancellation. I ended up in hospital briefly on sunday night and only got home  tonight at 10 which meant they were closed for calls. My 14th day is tomorrow. Will i still b able 2 cancel and get my £50 upfront  cost back?

1 REPLY 1
Katie_B
EE Community Support Team

Good morning @Littleash31

Thanks for coming here.

I am sorry to hear you have been in hospital, I hope you're feeling better soon. 

I'd recommend giving us a call today and our team will be happy to help with your cancellation request. 

Katie