Phone

Catherine83 · ‎03-09-2022

My contract ended July 2022 but my bill has not changed to a sim only deal

Schockwave · ‎03-09-2022

Welcome to the community,

Contracts do not just end, just the minimum term, so you are now free to change to a sim only deal, which you need to make sure that it is an upgrade, otherwise you will end up with an additional line, hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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Schockwave · ‎03-09-2022

Hello @Catherine83 ,

Welcome to the community,

Contracts do not just end, just the minimum term, so you are now free to change to a sim only deal, which you need to make sure that it is an upgrade, otherwise you will end up with an additional line, hope this helps.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Chris_B · ‎03-09-2022

@Catherine83 You’ll receive a 10% discount 3 months after your minimum term. Your now on a 30 day rolling contract.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.