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Changed my iPad to sim only but still being charged for old contract

Kelbel31
Explorer

‎03-09-2022 09:11 PM

Has anyone else not had their previous tariff removed from the bill as promised when changing deals on iPads 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎03-09-2022 09:31 PM

@Kelbel31  Did you upgrade or just take out a new tariff contract for the iPad ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Kelbel31
Explorer
In response to Chris_B

‎03-09-2022 11:18 PM

I just changed the tariff to sim only and didn’t upgrade the iPad 

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XRaySpeX
EE Community Star
EE Community Star
In response to Kelbel31

‎04-09-2022 01:16 AM

Then by not upgrading you've ended up with 2 contracts, a new SIM-Only & the existing iPad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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