Paid bill not registering

Wilfed · ‎02-04-2023

I’ve paid for my bill, you have my money but my service is not reinstated

Northerner · ‎02-04-2023

Was your service already deactivated when you paid?

It can take 24 hours to process payments, excluding weekends when no payments are processed.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎02-04-2023

Hi @Wilfed

Was your service already deactivated when you paid?

It can take 24 hours to process payments, excluding weekends when no payments are processed.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.