13-02-2024 04:50 PM
ve been able to view bills until today ,I have two phone numbers on one account and I cannot view them, they have gone, says link your number in the EE account, when I do it says number already linked
cheers Rod
13-02-2024 05:33 PM
Hi @RailRod
Thanks for coming here.
Are you using the same email address you registered for the EE account to log in?
Do you get the same message on the app and EE account online?
Thanks 🙂
Leanne.
13-02-2024 06:11 PM
Hello Leanne.
thanks for getting back to me
yes using the same email address and get same message on online or app
13-02-2024 06:13 PM
Thanks @RailRod
In this case, please call us on 150 and the team can check your account for you and see what is needed to get this sorted for you.
Leanne.
13-02-2024 06:16 PM
Thanks Leanne, will ring tomorrow ,going to work now
13-02-2024 06:18 PM