04-03-2026
01:14 PM
- last edited on
04-03-2026
01:27 PM
by
Shaikh2026
Hi I need to cancel one of my lines please
[Mod edit: Title edited]
Solved! See the answer below or view the solution in context.
04-03-2026 04:06 PM
Hi @Kellyjones1
We're sorry you're thinking of leaving us. There are a few options available to you depending on whether you're planning to switch to another provider or not. Please visit How do I cancel my contract with EE? for the steps you can take to cancel one of your lines.
Alternatively, you can call Customer Service on 150 where a guide can discuss and process your request for you.
Ali
04-03-2026 02:42 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay Early Termination Fees for the rest of the term. It will basically be months left x monthly charge - 4%.
04-03-2026 04:06 PM
Hi @Kellyjones1
We're sorry you're thinking of leaving us. There are a few options available to you depending on whether you're planning to switch to another provider or not. Please visit How do I cancel my contract with EE? for the steps you can take to cancel one of your lines.
Alternatively, you can call Customer Service on 150 where a guide can discuss and process your request for you.
Ali