My phone has been just restricted. It's saying I've reached my limit but I spoke to customer services last week and they sent me a text confirming that they are taking payment on 1st of may and they also applied a cap on my account on the call to prevent me going over my limit . They also did the same to me before I called last week which caused me alot of inconvenience that day. When I called they reassured me that it was fine for me to make payment on the 1st and that the cap will not let me go over the limit. Now I can't call ee because it's after 8 to even get it sorted out and I really need my phone this evening. I'm currently connected to WiFi. Is there a out if hours number
