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My bill

Timmytwo7
Visitor

‎27-06-2022 01:28 PM - last edited on ‎27-06-2022 03:10 PM by EE Community Moderator

Please could you help me. My ee bill is more than it should be today £44_06 came out of my account instead of £29. I spoke with one of your team last week and I had been charged extra due to phone call error. The man who I spoke with said this extra amount would come off my bill as a gesture of goodwill. I am so overdrawn now I am a disabled senior and live alone. Please could you help. Thank you. xxxxx xxxxxx

 

[Mod edit: Please do not post personal information on the public board. Thanks!]
 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎27-06-2022 01:34 PM

@Timmytwo7  You’ll have to speak with customer services about this.  This public forum can not access your EE account to resolve this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.