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Community Activity
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Mobile showing its a scam...
When ordering a part for my multigrinder the supplier told me that my mobile number was showing its a SCAM number?How is this rectified?
Payment taken for smart watch but no order confirmation
I've just tried to buy a Samsung Galaxy Fit 3 through the EE app. I got to the payment screen, clicked the Paypal link, logged in and hit pay. The payment has been taken from my Paypal account, but I have no order confirmation, and the watch is still...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
EE Smart Hub Pro On the EE app
Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...
Poor signal on two EE phones
My son and I recently changed plan with EE and we are both noticing worse connection than previously in multiple locations Is there any reason for this and how can it be improved please ?
Order update
I ordered the google pixel 9 xl in obsidian a week ago today to be delivered to a store , I’ve received an order number I can track which hasn’t changed once and the only correspondence apart from that has been the direct debit confirmation for the d...
Nightmare
We were visited by a door to door sales person in December and as we were looking to change providers we arranged for her to come back so my daughter could be present to help me with the process. This is where the nightmare begins - we explained what...
Netflix - where is Standard with NO adverts ?
I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...
Resolved! Can’t link my sim to account
Hi, I recently took out a sim only contract so that I can get a data roaming package whilst abroad .. I did all of this instore .. I can’t link my sim to my account, I went into store to show them as I get so far into tbe process and it says we have ...
