Mobile Phone Extra Charges

GadgetJohn · ‎15-05-2026

I have a SIM only 24 month contract with EE for my mobile phone. This months bill has a line item for 'Extra Charges' for 7.06. The bill does not describe the extra charges. How can I find out what the extra charges were? Thank you.

Christopher_G · ‎15-05-2026

Hi @GadgetJohn

Welcome to the community.

If you're still not sure what the charges are for after checking your bill, I recommend speaking with our Customer Support Guides. They'll be able to check and explain it for you.

Let us know how you get on please.

Chris

View solution in original post

XRaySpeX · ‎15-05-2026

Look at the breakdown of your bill to see what you've been charged for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Christopher_G · ‎15-05-2026

Hi @GadgetJohn

Welcome to the community.

If you're still not sure what the charges are for after checking your bill, I recommend speaking with our Customer Support Guides. They'll be able to check and explain it for you.

Let us know how you get on please.

Chris