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Mobile Phone Extra Charges

GadgetJohn
Visitor

‎15-05-2026 03:28 PM

I have a SIM only 24 month contract with EE for my mobile phone. This months bill has a line item for 'Extra Charges' for 7.06.  The bill does not describe the extra charges. How can I find out what the extra charges were?  Thank you.

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-05-2026 04:45 PM

Look at the breakdown of your bill to see what you've been charged for.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Christopher_G
EE Community Support Team

‎15-05-2026 06:04 PM

Hi @GadgetJohn 

Welcome to the community.

If you're still not sure what the charges are for after checking your bill, I recommend speaking with our Customer Support Guides. They'll be able to check and explain it for you.

Let us know how you get on please.

Chris

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