27-02-2025 08:50 AM
I deactivated my account mid December. I called back ee today to reactivate my number as I need it to receive sms for banking and email. Unfortunately they said they can’t recover my number. I thought there was a 3 month limit. I feel completely lost on how to proceed with my banking/email authentication now. Can anyone advise?
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27-02-2025 08:58 AM - edited 27-02-2025 09:08 AM
@premsai : As you cancelled your contract 2 months ago you relinquished your no. then & it is no longer yours to get back. as confirmed to you by CS.
All you can do now is to change your contact details on these sites you are registered with, which you should've done before you cancelled a number that links you to a no. of important sites.
27-02-2025 08:58 AM - edited 27-02-2025 09:08 AM
@premsai : As you cancelled your contract 2 months ago you relinquished your no. then & it is no longer yours to get back. as confirmed to you by CS.
All you can do now is to change your contact details on these sites you are registered with, which you should've done before you cancelled a number that links you to a no. of important sites.