26-04-2023 07:02 AM
Some time before I lost my job I purchased data sim which I dont need now as Im not in work and it only drags me down as I already struggle a lot with my money. Can this be canceled? The contract started few months ago.
Many thanks for help
26-04-2023 07:21 AM
If you're having difficulty paying your bill you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill
26-04-2023 08:06 AM
Good morning @Rodney8.
Welcome to the community.
Please follow the advice provided by @XRaySpeX and get in touch with our customer care team.
The team will do all they can to help.
Katie 🙂
26-04-2023 08:12 AM
Right, so I spoke to ee and they said I would have to fail to pay my DD and then speak to collections team. Is this the best way of sorting it?