Instore upgrade

Sameena85 · ‎26-09-2025

Hi, i upgraded instore, but i dont seem to have been given a receipt or order number or invoice number, ive gone through all the documents i was given electronically but nothing on there either can anyone help

Northerner · ‎26-09-2025

Hi @Sameena85

Either call EE CS on 150 and ask them or go back into store and ask them for the information you need.

There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎26-09-2025

Hi @Sameena85

Either call EE CS on 150 and ask them or go back into store and ask them for the information you need.

There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.