How can I request an itemised bill? This should be an effortless task, and I have yet to find a straightforward solution, other than SAR? Why are there no clear guidelines on the app or my account, please?
Fully itemised billing is a chargeable extra which can be requested via CS on 150. It will be effective from the point of requesting it, and is not retrospective.
A subject-access-request is the alternative means of requesting some of the same data.
How can I request an itemised bill? This should be an effortless task, and I have yet to find a straightforward solution, other than SAR? Why are there no clear guidelines on the app or my account, please?
Fully itemised billing is a chargeable extra which can be requested via CS on 150. It will be effective from the point of requesting it, and is not retrospective.
A subject-access-request is the alternative means of requesting some of the same data.
@Graciebarra01 , you can also download your itemised bill and print it out if you so wish.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
