I’ve paid my bill but apps showing I’ve not paid it

[Neccyedge2003]

 

[Northerner · Accepted solution]

Hi @Neccyedge2003 

It can take 48 hours to process. You can always text "Bill" to 150. 

Thanks, 

[Jim19731]

I have been on at them for 6 weeks their lack of concern and efforts cost them a customer I paid up my contract early and have moved to another provider so disappointed with their lack of concern towards the issue 

[Ryaneaketts7]

paid won't put survice back on it's a joke 

[Rach_H]

Hi @Ryaneaketts7,

Welcome to the Community!

It can take up to 24 hours for your payment to be processed and your service to reactivate. When did you make your payment?

Rach

[Chris_B]

@Ryaneaketts7   It took up to 24 hours from when EE switched your service off for it to effect you it’ll take roughly the same amount of time to get a working signal again after you have paid the overdue bill.   It’s not case of just flicking a switch on and it’ll work instantly.