Hi try to print monthly statement but nothing coming up for click on bills

[Ahamedalufer1]

Hi try to print monthly statement but nothing to click bills and payments i am on website. How do I print bills 

[allensmail]

Hi Peter, sorry and thank you I hadnt noticed re the number showing.

Yes when I click on View My Bill it just takes me to the blank page.

[Peter_W]

Thanks @allensmail.

If you're noticing the same happen regardless of what device or browser you're using, then it's definitely something that would be best to get checked at our end. 

If you get in touch with our team, they'll be able to check how this is all set up, and if needs be raise a ticket with our support teams for further investigation. 

Peter

[allensmail]

Thanks Peter I will do that do I just click on the get in touch above, can I do this online still as with yourself please?

[Peter_W]

@allensmail If you click that option it'll let you know all of the options for contacting our team. 

As it seems to be both broadband and mobile affected here you may need to speak with a few different teams, but there's a chance the core issue affecting it could be universal between the two.

It's not something I can assist with myself I'm afraid, as this is a public forum and we don't have access to any account information here.

Peter

[allensmail]

Thanks

[Peter_W]

Cheers @allensmail, please keep us posted on how you get on!

Peter

[SamPettit1]

I have same problem, tried many browsers.  @allensmail please let me know if you are offered a simple solution.

Thanks

[Mellow567]

Having the same issue also.  Please let me know if you managed to resolve.