I want my bills to stay at £10

[Rach_H]

Hi @Babs1234,

Welcome to the Community!

Is your bill higher than expected? Could you let me know a little more about what's happened?

Rach

[Babs1234]

I asked for the £10 bundle, yet over time my bill is getting higher , not happy, definitely going to leave 

[Rach_H]

Thanks for getting back to me @Babs1234.

Are you on Pay Monthly or Pay As You Go?

Rach

[Chris_B]

@Babs1234 if you’re on contract and you have  allow charges, then you need to pay these your bill breakdown will show what these charges are for.