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HUGE incontract cost increase

Cornichabra
Explorer

having suffered a double digit increase last year i cant believe EE think its ok to slap another 20% on my contract cost.

ive already migrated 3 family handsets away from them - they will now lose the last two as soon as they are out of contract

these increases border on criminal, i think they rely on customers thinking 'oh its just another x pounds per month' - they should be obliged to state all increases in percentage terms and then justify them

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Cornichabra 

The annual price increase is the same for most carriers although the costs differ. Please read the below link:

https://ee.co.uk/help/billing-payments/guide-to-bill/about-annual-prices-changes

If your tariffs are up you can look at cheaper deals. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
garybs29
Skilled Contributor
Skilled Contributor

Double digits yeah ok I believe you. Highly unlikely ani ncrease on inflation was double digits on any single line